PROTON is appealing to owners of the Proton Perdana to bring their vehicles to authorised Proton service centres as soon as possible to have the Takata passenger airbag inflator replaced.
Affected cars are those built from 2012 to end-August 2018 and the service fix is part of a global initiative for cars equipped with Takata airbags, it said.
All action taken is in accordance with the Defect Information Report (DIR) issued by the National Highway Traffic and Safety Administration of the US that requires the replacement of non-desiccated passenger inflators and PROTON started replacing them from January 2019.
“There are 6,342 units affected and as at Aug 18, 2020, our service outlets have replaced 5,625 units or 87.5 per cent completion,” said Roslan Abdullah, chief executive officer of Proton Edar Sdn Bhd.
The company would like to reassure all customers the exercise does not affect any other Proton model as those use airbags supplied by a different vendor.
Replacement of the inflator will take approximately one hour and will be performed free of charge while cars built after Aug 31, 2018, are unaffected.
Customers who require more information can call PROTON’s Customer Care Hotline, 1-800-888-398 or send an email to customerc[email protected] for any enquiries and assistance. — BERNAMA